Question 1

How long does delivery take?

Accepted Answer

2–4 business days in Karachi, Lahore, and Islamabad; 4–7 days elsewhere. You'll get an email with tracking details the moment your parcel ships.

Question 2

Can I change my address after ordering?

Accepted Answer

Yes — message us on WhatsApp within a couple of hours of ordering and we'll update the address before dispatch.

Question 3

How do returns and refunds work?

Accepted Answer

30 days, free pickup. Once we receive the item, refunds are processed within two business days.

Question 4

Do you deliver outside major cities?

Accepted Answer

Yes, we deliver nationwide through TCS and Leopards, with cash on delivery available everywhere.

Frequently Asked Questions